ROMAN - Consulting & Engineering AG:
General Conditions of Business and Information
- online: www.roman.ch or www.seminare.ch
- by phone: +41 444 801 801
- by fax: +41 444 827 503
- by email: firstname.lastname@example.org
- by post to our address (see below)
Each course description contains the necessary conditions under which the participant will gain the most benefit; also the target groups are given. If you are not certain whether your present knowledge is suitable, we will be happy to advise you.
It is possible that a course can be fully booked very quickly. In this case we will attempt to organize additional courses. Those interested will be duly informed. For the case that there are insufficient applications for a course, we reserve the right to cancel the course or hold it at another time. The applicants who have already paid their fees will be refunded the full amount of the course. Our office will be happy to inform you whether a course is being held
Registrations are dealt with in the order in which they arrive. All applications are confirmed with all the necessary information (map showing the training center, timetable of public transport, etc.) and the invoice.
The application is binding. In the case of inability to attend, the attendance can be cancelled or rebooked (per letter, Fax, E-Mail) without cost up to 11 working days before the start of the course. Insofar as a cancellation is received after this period then the following conditions apply:
- Less than 11 working days – 50% of the complete cost of the course
- Less than 3 working days – 100% of the cost of the course
- Absence from the course – 100% of the cost of the course
In the case of a rebooking in favour of a replacement participant up to 11 working days before the start of the course, no rebooking fee will be charged. If the rebooking takes place less than 11 days before the start of a course, then a rebooking fee of CHF 100.00 is charged.
Rebooking or cancellation requires to be in writing (letter, fax or E-mail) which will also be confirmed by us in writing (letter, fax or email). The time of cancellation or rebooking is counted as the time and date of receipt of same at ROMAN - Consulting & Engineering AG.
The course documentation provided is for the personal use of the participant only and remains the intellectual property of the ROMAN-Consulting & Engineering company.
The fees for a course are due on the first day of the course. Included in the course fees are the course documentation, lunch (for day courses) as well as refreshments during breaks (snacks for evening courses).
If a planned course cannot take place for reasons beyond our control (e.g. illness or accident to the instructor), then our liability is restricted for participants who arrived without knowledge of the cancellation, to a compensation of a maximum of CHF 100.00 per person. The course fees will naturally be refunded in full.
Zurich, in February 2009